Privacy Policy
Effective Date: 30 October 2025
1. Introduction
This Privacy Policy explains how Kingdom Legacy Group Pty Ltd (ABN 76 553 539 214), trading as Captains of Ecom (“we”, “our”, “us”), collects, uses, stores, and protects your personal information when you visit captainsofecom.com or engage with our Services.
We are committed to safeguarding your privacy and ensuring your personal information is handled responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of personal information:
Your first and last name
Your email address
Your phone number
Any other information you voluntarily provide when contacting us, completing forms, or participating in consultations
We do not collect sensitive information (such as personal financial, health, or government identifiers) unless you provide it voluntarily and it is necessary to deliver our Services.
3. How We Collect Information
We collect personal information through:
Online forms on our website
Email correspondence or direct messages
Phone calls or virtual consultations
Marketing campaigns, ads, or landing pages
We only collect personal information directly from you or with your consent.
4. How We Use Your Information
We may use your personal information to:
Contact you in response to your enquiry or booking
Provide and improve our consulting services
Send relevant updates, offers, or marketing communications (you can opt out at any time)
Maintain business and administrative records
Comply with legal and regulatory obligations
5. Marketing Communications
By submitting your contact details, you agree to receive marketing emails, SMS messages, or calls related to our services.
You can unsubscribe at any time by clicking the “unsubscribe” link in emails or replying “STOP” to SMS messages.
6. Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
Your data may be stored electronically in secure systems provided by reputable third-party service providers (such as CRM or email marketing platforms).
While we take appropriate precautions, no method of transmission over the internet is completely secure.
7. Disclosure of Personal Information
We may share your personal information with:
Trusted third-party providers that assist in operating our business (e.g., CRM, email, or payment platforms)
Legal or regulatory authorities if required by law
We do not sell, rent, or trade your personal information.
8. Access and Correction
You may request access to, or correction of, your personal information at any time by contacting us at [email protected].
We will respond within a reasonable time in accordance with the Australian Privacy Principles.
9. Cookies and Website Analytics
Our website may use cookies or similar technologies to collect non-personal data, such as browser type, time spent on site, and pages visited.
This helps us improve user experience and website performance.
You can disable cookies through your browser settings if you prefer.
10. Overseas Disclosure
Your information may be stored or processed by third-party providers located outside Australia (for example, in the United States).
We take reasonable steps to ensure these providers comply with Australian privacy standards.
11. Retention of Information
We retain personal information only for as long as necessary to fulfil the purpose it was collected or as required by law.
12. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on our website with an updated “Effective Date.”
13. Contact Us
If you have any questions about these Terms, please contact us at:
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
